OICCI hosted an interactive session on Alternative Dispute Resolution (ADR). The delegation consisted of President & CEO, Conciliators Without Borders Services Inc, Shahid Akhtar, Co-Founder & Senior Manager & Company Secretary, Musaliha International Center for Arbitration & Dispute Resolution (MICADR), Sarha Rasheed, and Member of Board of Governors, MICADR, Majyd Aziz Balagamwala.

The delegation was welcomed by OICCI Executive Director, Kashif Shafi, and Assistant Manager IT & Administration, Syed Waqar Arif.

Shahid Akhtar provided an overview of the mediation processes for ADR. This included the importance of trust and confidentiality, addressing power imbalances between parties, and the structured progression from defining issues to generating workable solutions. The 7Cs framework from Shahid Akhtar’s book, The 7C’s Compass for Conflict Resolution, consisted of: Conciliation, Commitment, Compassion, Communication, Concentration, Compromise, and Culmination. It was highlighted as a practical approach to transforming adversarial positions into collaborative problem-solving.

The session concluded with an engaging Q&A with member company representatives joining both in person and virtually, followed by closing remarks from Kashif Shafi, who thanked the speaker for their valuable insights.